Free Template · 2025

SaaS Launch Checklist

A complete pre-launch checklist for SaaS founders covering product, infrastructure, billing, legal, marketing, analytics, support, and security — 90+ items across 8 categories.

▸ How to use this checklist

Work through each category in order. Items marked Critical must be completed before launch — they prevent data loss, legal liability, or broken billing. High priority items should be done pre-launch if possible. Medium items can be completed in your first week post-launch.

90+

Checklist Items

8

Categories

3

Priority Levels

Free

No signup required

Priority Key:
Critical
High
Medium
90+ items · 8 categories
Launch Timeline

4-Week Launch Countdown

Use this timeline to sequence your checklist items. Work backwards from your target launch date.

T-4 Weeks

Infrastructure & Legal

Set up production environment
Configure monitoring & backups
Draft privacy policy & ToS
Set up Stripe billing
T-2 Weeks

Product & Security

Complete onboarding flow
Security audit & fixes
Mobile testing across devices
Set up error tracking
T-1 Week

Marketing & Analytics

Finalise landing page copy
Install analytics & tracking
Write welcome email sequence
Prepare launch post content
Launch Day

Go Live

Switch DNS to production
Post on Product Hunt / HN
Monitor error tracking closely
Respond to every early user
⚙️
01
Category

Product Readiness

Your core product must work reliably before launch. These are the non-negotiables that determine whether users stay or leave immediately.

12Items
Core features work end-to-end without errors in production environmentCritical
User registration, login, and password reset flow tested thoroughlyCritical
Onboarding flow guides new users to their first value momentCritical
Email verification is enabled and workingCritical
User dashboard loads correctly and displays accurate dataHigh
Settings and profile pages are complete and functionalHigh
Empty states are designed — new users see helpful prompts, not blank screensHigh
Mobile responsiveness tested on iOS Safari and Android ChromeHigh
Loading states and skeletons prevent layout shifts during data fetchingMedium
Error messages are clear and user-friendly — no raw technical errors shownMedium
User data persists correctly between sessionsMedium
Account deletion flow is in place (required for GDPR)Medium
4 critical · 4 high · 4 medium
🔧
02
Category

Technical Infrastructure

A live SaaS product needs production-grade infrastructure. These steps prevent outages, data loss, and performance issues from day one.

14Items
Production environment is separate from development — no shared databasesCritical
SSL certificate installed and HTTPS enforced on all routesCritical
Database backups configured — automatic daily backups with retention policyCritical
Error monitoring set up (Sentry or similar) — you get alerted on crashesCritical
Uptime monitoring configured — you are notified when the app goes downCritical
Environment variables are secured — no secrets in version controlHigh
Rate limiting implemented on auth endpoints to prevent brute forceHigh
CDN configured for static assets and imagesHigh
Custom domain connected and DNS propagated correctlyHigh
Email delivery service configured (Resend, SendGrid, or Postmark)High
Database connection pooling configured for production loadMedium
Logs are being collected and stored for debuggingMedium
Core Web Vitals score above 85 on LighthouseMedium
Database indexes on frequently queried columnsMedium
5 critical · 5 high · 4 medium
💳
03
Category

Billing & Payments

Billing errors cost you real money and real users. Every payment flow must be tested in production before you accept real customers.

12Items
Stripe (or payment provider) integration tested with real test cardsCritical
Subscription plans are correctly configured with accurate pricingCritical
Stripe webhook endpoint is live and handling all critical eventsCritical
Failed payment handling is implemented — users are notified and given grace periodCritical
Subscription cancellation flow works and properly downgrade user accessCritical
Trial period correctly converts to paid after expiryHigh
Upgrade and downgrade between plans updates user access immediatelyHigh
Invoices and receipts are automatically sent after each paymentHigh
Proration calculated correctly when users change plans mid-cycleHigh
Refund process is defined and accessible to your teamHigh
Tax collection configured if required in your target marketsMedium
Currency and localisation handled correctly for international customersMedium
5 critical · 5 high · 2 medium
⚖️
04
Category

Legal & Compliance

Legal compliance is not optional. Missing these items exposes you to liability from your very first user.

10Items
Privacy Policy is published and linked in footer and signup flowCritical
Terms of Service is published and users must accept at signupCritical
Cookie consent banner implemented if you use tracking cookies (GDPR)Critical
GDPR data subject rights are implemented — users can export and delete their dataHigh
Data processing agreement (DPA) available for EU business customersHigh
Third-party services used are listed in your privacy policyHigh
Refund policy is clearly stated in Terms of ServiceHigh
Age restriction notice if your product is not suitable for under-18sMedium
CCPA compliance if you serve California residents (data sale opt-out)Medium
Acceptable use policy defined — what users cannot use your platform forMedium
3 critical · 4 high · 3 medium
📣
05
Category

Marketing & Positioning

Your landing page and messaging determine whether visitors become trial users. Get these right before driving any traffic.

12Items
Landing page clearly explains what the product does in one sentenceCritical
Value proposition is focused on outcome for the user, not feature listCritical
Call-to-action is clear — one primary CTA above the foldCritical
Social proof is present — testimonials, logos, or usage numbersHigh
Pricing page is live with clear plan comparison and feature breakdownHigh
FAQ section on landing page addresses top objectionsHigh
OG image and meta description set for social sharingHigh
Welcome email sequence is written and automated for new signupsHigh
Blog or content hub exists with at least 2–3 pieces targeting your core keywordsMedium
Social profiles created on channels where your audience existsMedium
Product Hunt, Hacker News, or community launch post draftedMedium
Affiliate or referral program configured if part of growth strategyMedium
3 critical · 5 high · 4 medium
📊
06
Category

Analytics & Feedback

You cannot improve what you cannot measure. Set up analytics before launch so your first day of data is captured from the very first user.

9Items
Analytics platform installed (Posthog, Mixpanel, or GA4)Critical
Key events tracked: signup, activation, first action, upgrade, churnCritical
Funnel analysis configured to identify drop-off points in onboardingHigh
Session recording enabled (Posthog or Hotjar) for first 30 daysHigh
Revenue analytics connected — MRR, churn, LTV tracked automaticallyHigh
In-app feedback widget installed for qualitative user inputHigh
NPS survey scheduled to trigger at day 7 or day 14 for active usersMedium
Churn survey triggers when user cancels subscriptionMedium
Weekly email digest of key metrics set up for your teamMedium
2 critical · 4 high · 3 medium
💬
07
Category

Customer Support

Your first users will have questions and encounter bugs. Have a support system in place before launch so no user request goes unanswered.

7Items
Support email address is set up and monitored (support@yourdomain.com)Critical
In-app chat or support widget installed (Intercom, Crisp, or Tawk.to)High
Help documentation or FAQ page exists for common questionsHigh
Bug report process is defined — users know how to report issuesHigh
Status page set up to communicate outages and incidentsMedium
SLA or response time commitment is publishedMedium
Canned responses prepared for the 10 most likely support questionsMedium
1 critical · 3 high · 3 medium
🔒
08
Category

Security Essentials

Security failures destroy trust instantly. These are the baseline security measures every SaaS product must have before going live.

10Items
Passwords hashed with bcrypt or argon2 — never stored in plain textCritical
SQL injection prevention — all user inputs parameterised or ORM-handledCritical
XSS prevention — all user-generated content sanitised before renderingCritical
Authentication tokens have appropriate expiry and are invalidated on logoutCritical
Row-level security enforced at database level for multi-tenant dataHigh
File upload validation — type, size, and content checked before storingHigh
Admin panel protected — not accessible via standard user credentialsHigh
Dependency audit run — no known critical vulnerabilities in package.jsonHigh
Two-factor authentication available for user accountsMedium
Security headers configured (Content-Security-Policy, X-Frame-Options)Medium
4 critical · 4 high · 2 medium
Post-Launch

First 30 Days After Launch

The work does not stop on launch day. Your first 30 days are the most important period for learning and iteration.

Week 1

Watch & Respond

Monitor error tracking — fix any critical bugs immediately
Reply personally to every new user within 24 hours
Watch session recordings to see where users get stuck
Check if users are completing the core onboarding flow
Week 2

Learn & Iterate

Analyse activation funnel — where are users dropping off?
Conduct 3–5 user interviews with your most active users
Identify your top 3 support questions and add them to your FAQ
Review billing events — any failed payments or unexpected cancellations?
Week 3–4

Optimise & Grow

Improve onboarding based on session recording insights
A/B test the primary CTA on your landing page
Launch your first content piece targeting core search keywords
Reach out to churned users to understand why they left
Built by 4Byte

Need help building your SaaS?

This checklist was built from our experience shipping 45+ SaaS products, web apps, and AI systems. We know exactly what gets missed before launch — because we have seen what happens when it is.

If you are building a SaaS product and want it done right the first time — with all the infrastructure, billing, security, and onboarding handled from day one — we can ship your MVP in 28 days.

Full-stack SaaS development — Next.js, Supabase, Stripe
Authentication, billing, multi-tenancy set up from day one
28-day MVP delivery — production-ready, not a prototype
Everything on this checklist handled before we hand over
45+

SaaS Products Shipped

All launch-ready on day one

28 days

MVP Delivery

Kickoff to production

100%

Launch Checklist Covered

Every item, every time

≤ 4hrs

Response Time

On all new enquiries

FAQ

Frequently Asked Questions

What should be included in a SaaS launch checklist?+

A complete SaaS launch checklist should cover product readiness (core features working, onboarding flow tested), technical infrastructure (hosting, backups, monitoring, error tracking), legal compliance (privacy policy, terms of service, GDPR), billing and payments (Stripe integration, subscription plans, invoicing), marketing assets (landing page, email sequences, social presence), and growth preparation (analytics, feedback tools, support systems).

How long does it take to launch a SaaS product?+

A SaaS MVP can be launched in 4 to 12 weeks depending on complexity. Simple SaaS tools with basic CRUD and payments can be ready in 4 to 6 weeks. More complex platforms with multi-tenancy, advanced permissions, and integrations typically take 10 to 16 weeks. At 4Byte, we deliver SaaS MVPs in 28 days.

What are the most common SaaS launch mistakes?+

The most common SaaS launch mistakes include launching without error monitoring in place, skipping email verification which leads to spam accounts, not setting up billing webhooks correctly causing subscription sync issues, missing a privacy policy and terms of service, launching without analytics so you cannot measure activation, and not having a clear onboarding flow that guides new users to their first value moment.

Do I need a privacy policy before launching my SaaS?+

Yes. A privacy policy is legally required if you collect any personal data from users, which virtually every SaaS product does. GDPR in Europe, CCPA in California, and similar regulations require clear disclosure of how user data is collected, stored, and used. Launch without one and you risk legal liability from day one.

What metrics should I track after launching a SaaS?+

After launching a SaaS, track activation rate (percentage of new users who reach their first value moment), trial to paid conversion rate, monthly recurring revenue (MRR), churn rate, customer acquisition cost (CAC), and net promoter score (NPS). These metrics tell you whether your product delivers value and whether your growth is sustainable.

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